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sarah1975 Posted - 01 Mar 2015 : 18:19:17
I upgraded to the latest version and now the NFO export doesn't work. I have the software set to run as administrator.

I select a movie in my list, go to File/Export/Export Movies/NFO File Export/

Normal box appears and I select a template and click on "Export". I go and check the folder where the file is stored and nothing else appears - no NFO file, no cover art, etc.

I go back to the movie and double-check it is pointing to the right file, check. I try closing and re-opening the application as that has resolved this issue sometimes in the past.

Repeated the above steps and still nothing...

This is the primary reason I use eMM because it can generate the NFO files for XBMC/Kodi.


20   L A T E S T    R E P L I E S    (Newest First)
sarah1975 Posted - 14 Nov 2019 : 20:04:06
Yes, I tested 9 and 10 and it works in both! That is the good news. Bad news is running into new issue with script authentication in Windows 10 using the 32-bit version of EMM. I created a separate post for the issue. It unfortunately appears to be a certificate issue with iMDB... something we can't fix.

Thank you for fixing the issue with the NFO file export!
Alessio Viti Posted - 06 Jun 2016 : 11:24:52
Hello Sarah,

Have you test the release 9? Please let me know!

Thank you,

sarah1975 Posted - 12 Jul 2015 : 19:19:53
Just to confirm I am using the 32-bit version of EMM8.4.8.0 on a Windows 8.1 64-bit machine. I have about 1400 movies which is why I don't use the 64-bit version yet.

I still have this issue:
"I opened it, attached a file to an existing movie and then tried to create NFO file. It didn't do it. So I closed EMM and re-opened it and tried to export again... and this time it worked"

And, when I open EMM I do have administrative rights turn on.

I haven't yet tested EMM9 to see if it resolves the issue. I'll update again after I test EMM9.

--Sarah Graham
amml2000 Posted - 05 Jul 2015 : 11:36:08
Would be really fantastic if this could be fixed!! Cheers
aramaram Posted - 14 Jun 2015 : 08:52:34
Actually I totally agree with Dommi about that.....follow his instructions
dl-support Posted - 13 May 2015 : 16:06:49
Having the same problem, I started some testing:

Facts: Win8.1(64), XMM-32 starting from D:\... (no matter if "as admin" or not).

Testmovies "Testmovie %driveletter%.mkv" on

D: local drive
F: USB-Harddisk
M: Networkdrive
V: Veracrypt-Container (mounted as removable)
X: Networkdrive mapped do the Veracrypt-Container mentioned above (same machine)

NFO Export - selected all 5 movies at once. All playable via "Play File", write access to all drives
Overwrite, hmtl-cleanup tagged. Nothing else.
Tested versions:
D ok
F ok
M ok
V no NFO written
X ok
D ok
F ok
M ok
V no NFO written
X ok
D ok
F ok
M ok
V no NFO written
X ok
D no NFO written
F no NFO written
M no NFO written
V no NFO written
X no NFO written
D no NFO written
F no NFO written
M no NFO written
V no NFO written
X no NFO written

downgrade to
D ok
F ok
M ok
V no NFO written
X ok

So IMHO is the last "working" version!

Maybe this help fixing the problem.
JDommi Posted - 23 Apr 2015 : 07:30:16
Ah, that should be a hint for Ale
psicotron Posted - 23 Apr 2015 : 03:52:32
I was able to reproduce the problem with exporting. I works just after I imported or edited a movie information. But, if I close the program e reopen, the export will not work except for the titles that I edit again (even if I donīt save anything).

[EDIT] Iīm running version on windows 7 64 bits, with AccessDatabaseEngine_x64.
JDommi Posted - 15 Mar 2015 : 20:23:22
Strange, for me the test with worked well. But I have only tested it with one movie selected in the grid.
sarah1975 Posted - 15 Mar 2015 : 18:56:46
Update - I tried and it still didn't generate the files... same with

So I checked the update history and the one prior to that is which does work! So I will stay at that version until it is fixed in 8.4.x.

I will disclose that it has been a while since I have needed to generate the NFO file for single files so it is possible that 8.4.x when it was first released, "broke" it... A little scary that no one else has reported the issue...

sarah1975 Posted - 15 Mar 2015 : 18:15:55
Thank you. I'll downgrade to until the issue is resolved.
JDommi Posted - 12 Mar 2015 : 17:29:11
Release seem to fit best. So I would suggest to install this as long as there is no fix available.
I have earlier informed Ale about the bug by email, too.
sarah1975 Posted - 12 Mar 2015 : 16:03:26
Thank you for confirming that it isn't just me experiencing this issue... My main concern with your "workaround" is that it sounds like it'll export NFO files for every movie in the collection. I don't need to do that... I update them one at a time... and don't want it to overwrite existing NFO files.

JDommi Posted - 12 Mar 2015 : 13:20:31
Well, then Ale seem to have bugged the function *lol*

By the way older releases still can be downloaded here: just change the release version in the link. I don't know how many releases stay stored but as example the is still available.
pitmaniac Posted - 12 Mar 2015 : 12:57:48
I had the same problem. After Upgrading to the NFO-Export did not work.
I tried the same procedures as sarah1975.

My Workaround for that Problem:

- Parallel installation of and
- Start
- Ignore Import Dialog
- Files/Open Database
- Navigate to the Database of
- Files/Export Collection/Export Movies/TV Shows/NFO File Export
- Select NFO-template
- "Start Now" starts the export. (Ignore the Note below, the entire Grid will be exported)

I downloaded the from (12.03.2015)

I hope in near future, my workaround is unnecessary.

Greatings from Germany. (spelling errors can be collected and exchanged)
JDommi Posted - 06 Mar 2015 : 17:01:57
Maybe you don't have permission to write into the desired folder? Write protection?
Any other idea I don't have at the moment...
sarah1975 Posted - 06 Mar 2015 : 16:15:13
I followed the same steps with "Chicken Little.mkv" and it still didn't generate the NFO file for the movie. I also tested if the file could be found by using the "Play" button in eMM. It was able to find and play the movie. So if it can find it to play it... it should be able to find it and create the NFO file for it.

I think you found part of the issue in that it doesn't even generate an error message when it can't create the NFO file or an explanation why... It has worked in the past.

JDommi Posted - 03 Mar 2015 : 18:15:34
I have tried it with "My Testfile.avi" which I have attached to a database entry.
Then I have selected this file in the grid and selected in the menu to export the .nfo
My settings:
Clear all HTML Tags from Text
Save every NFO File with the FileName of MovieFile
Template XBMC.nfo

That worked for me - but only if the file was found. Otherwise the .nfo wasn't saved although XMM said that the export has finished without any error message.
sarah1975 Posted - 03 Mar 2015 : 16:52:57
I tried to downgrade to and I still have the same issue.

I then tried to open the file attached to one of the movies and it wouldn't open. I noticed that if I took out the spaces in the filename then eMM could find the file.

So, I deleted the current file "link" attached to the move in eMM and re-attached the fixed file name. I then closed and re-opened eMM and tried to generate an NFO file for the movie.

I tried both my custom one and one of the default ones and both did not work at all.
sarah1975 Posted - 01 Mar 2015 : 18:59:42
I upgraded to which is the latest version. eMM said an update was available and release notes said it had a fix for NFO so I upgraded.

So, please first upgrade to latest version before testing. I also tried it with the "default" NFO files and it still doesn't work.


Originally posted by JDommi

Well, I still use the release and the export works as should.
Do you have checked all settings for the export such as the template?
For me the template was empty as I never have used this export. Official Forum © Go To Top Of Page
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