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eXtreme Books Manager Frequently Asked Questions (English)

This page in under develop, more FAQ will come soon...


INSTALLING/UPDATING

- Will XBM run under windows VISTA and Windows 7?
- I have purchase a license, can I install XBM in my Desktop and Notebook?
- I have read that XBM need MS .NET Framework 2.0, can I proceed without install it?


DATABASE PROBLEMS

- I receive an error "Database Not Compatible", what should I do?


INTERNET CONNECTION AND FIREWALL ISSUES

- When I try to update information from internet with script, I receive an error, what's wrong?


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- Will XBM run under windows VISTA and Windows 7?
 
Yes, XBM is fully compatible with windows Vista. When you install the software, database and scripts files will be stored under a folder in your "Documents" folder. Remember to RUN XBM AS ADMINISTRATOR to have fully functions!!


- I have purchase a license, can I install XBM in my Desktop and Notebook?
 
Yes, you can install XBM in all your PCs, there are no problems about this


- I have read that XBM need MS .NET Framework 2.0, can I proceed without install it?
 
No, you must install the framework before proceed with installation, you can freely download here


- When I try to update information from internet with script, I receive an error, what's wrong?
 
You must be sure your firewall let XBM connect to internet, some firewall like Kaspersky need a special configuration.
For Kaspersky for example, you must add eXtreme Books Manager to Trusted Application.



- I Receive a "Database not compatible Error", what should I do?
 
If you receive this Error Message from XBM probably your ADODB.DLL File is corrupted. Please try to follow these steps in order to reactivate the DLL :

How to Repair MDAC 2.81 under Windows XP with SP2 - Windows Vista re-install is similar to XP SP2
    Open the folder C:\Windows\inf and locate the file mdac.inf.
    Note: Your Windows folder could be named differently, e.g. C:\WinXP

    Right-click the file mdac.inf and click Install.

    When prompted for adcjavas.inc, point to C:\Windows\servicepackfiles\i386
    Note: If you cannot find this folder put the Windows CD into your CD drive and browse for that file.

    When prompted for the file handler.reg, either point to C:\Program Files\Common Files\System\msadc, or put the Windows XP CD in your CD-ROM drive.

    When prompted for MDACRdMe.htm, point to C:\Program Files\Common Files\System\Ado. If it not present rename the file MDACReadme.htm to MDACRdMe.htm.

    When prompted for oledbjvs.inc, point to C:\Program Files\Common Files\System\Ole DB.

    When prompted for mssoap1.dll, point to C:\Program Files\Common Files\System\MSSoap\Binaries.

    When prompted for mssoapr.dll, point to C:\Program Files\Common Files\System\MSSoap\Binaries\Resources\1033 (or different folder).

    This reinstalls/repairs MDAC 2.81 under Windows XP SP2.


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